TrueVector Problem in latest ZoneAlarm update!

June 29, 2006 20066 6:34 am | In Tech | Comments Off

This is for any of you out there experiencing the same thing as me:

- TrueVector service shutting down by itself several times when ZoneAlarm is running
- Blue Screen of Death (BSOD) when trying to reinstall it
-etc

But thanks to SlyFox in Zonealarm forum, I found the solution. I skipped some steps and here's what I did:

1. Download a new copy of the zonealarm file –> Link

2. Goto Start Menu –> All Programs –> ZoneLabs –> Uninstall Zone Labs Security but don't left-click it! Right click instead and select Properties.

3. Now in the box that says Target: "C:Program FilesZone LabsZoneAlarmzauninst.exe" change it into this:

"C:Program FilesZone LabsZoneAlarmzauninst.exe" /clean

*Note that the /clean part is together and is one space away from the quotation mark ".

4. Double-click the Zonealarm icon in your tray. Under Overview section, click on the Preferences tab and uncheck the part that says "Load ZoneAlarm at startup". Close it once you're done. If your download has finished, disconnect your LAN cable/internet connection.

5. Now, goto Start Menu –> All Programs –> ZoneLabs –> Uninstall Zone Labs Security and left-click on it. It'll start uninstalling and click YES to all popups that come up. When finished, it'll ask for a reboot. Click Yes.

6. After you've rebooted, you'll need to check to see if the following files are deleted (if they're not delete them):

- Delete the WINDOWSInternet Logs folder
- Delete Program FilesZone Labs folder
- Delete the WINDOWSSystem32Zone Labs folder
- Empty the WINDOWSPre-Fetch folder (i.e. delete everything inside the folder)
- Empty Recycle Bin

Reboot again.

7. Now once you've rebooted, install Zonealarm again and it should all be allright now.

*Note that all your previous settings e.g. trusted zones, program permissions will be deleted! If you prefer to be safer, follow SlyFox's longer method here

Forget what I've said, go download Kerio Firewall, but i think their ad filtering needs some tweaking. Even my surfing speed increased significantly after removing Zonealarm and installing Kerio!